
You should see one process for the “rlm” generic server and a second one for your ISV server. Once you know the hostname and port of the license server, you should log in to that host and verify if the license server is running. The procedure for running diagnostics is described in this article: Since RLM v8.0, every application which uses RLM has built-in diagnostics. The most accurate way to do this is to use rlm diagnostics with the application. The first step in diagnosing this problem is to find out where the application thinks the license server should be running.


When this happens, the error message will look similar to the following: Sometimes, after completing the installation of your new software, the application refuses to run, giving you a “Can’t connect to server” error.

What do you do when you get a message saying “application cannot connect to license server”?
